Frequently Asked Questions


Murals


How much does a mural cost?

The cost of a mural depends on size, complexity, materials, & location. Roughly, pricings typically ranges from SGD 300 - SGD 500 per sqm. Additional costs may include scaffolding/rope access/height machinery rentals & permits, manpower & special coatings for durability.

To provide an accurate quote, please share your name, contact information, project location, wall dimensions (Height x Width), concept/theme (with references if available), type of surface (concrete, brick, wood, etc.), & budget range (if applicable). The more details you provide, the better I can assess the project scope.

How long does it take to complete a mural?

Mural timelines vary based on size & intricacy. A small wall mural (10–20 sqm) may take 3–5 days, while larger projects (50+ sqm) can take several weeks. Weather could also affect timelines. I provide a project timeline after discussing design, approvals, & site conditions.

Whats the typical process of completing a mural?

The mural process begins with a consultation to discuss your vision, space & budget, ensuring alignment on the project scope. If required, we obtain a Temporary Occupation Permit (TOP) to activate work on-site. Once approved, the design phase involves creating digital mockups for your review & refinement. After finalizing the design, we move into preparation, sourcing high-quality materials & prepping the wall for optimal adhesion. The painting stage follows, where the mural comes to life, completed with protective coatings for durability. Finally, we conduct final touches & a handover, ensuring the artwork meets the highest standards of quality & longevity.

If the process feels overwhelming, don’t worry—I can assist with the necessary permits, logistics & coordination to make it seamless for you.

Do I need to prepare the wall before you come in?

Ideally, walls should be clean, smooth, & primed before starting the mural. If needed, I can assist with priming, patching, or surface treatments to ensure the best results.

Can you work on exterior murals & high walls?

Yes! My team & I acquire all of rope access, scissor lift, & boom lift certifications, allowing us to work on large-scale, high-wall projects safely. Exterior murals are also coated for UV and weather resistance to ensure durability.

How can I get started on a mural project with you?

Simply reach out via my contact form or email with details about your space, preferred design style, & budget. I’ll guide you through the process & provide a quote based on your project needs.

Store FAQ


Processing time:

Purchases

During high tides at work, it might take approximately 3 - 10 working days to process your order (including shipping time). Orders will be fulfilled once a week every thursday.

You will receive an email with a tracking number after it’s been processed & dispatched.

Estimated Shipping time:

Singapore: Full tracked 2 - 9 business days

International: Tracked 20 - 75 business days

These time frames are an estimate depending on facts that might affect delivery: holidays, weather & mail order volume

Can I make changes to my order after it’s been placed?

I can’t promise that changes can be made as orders will be worked on as soon as they’re placed, but please contact me directly at averinewyou@gmail.com & I’ll do my best.

Returns Policy

At this time, I am unable to offer returns, exchanges, or cancellations. If you encounter any issues with your order, please contact me directly.

Please double-check your shipping address before placing your order, as I cannot be held responsible for parcels lost in transit.

Please note that refused shipments will not be refunded, as the package will not be returned to me.


Who can I contact if there are any issues with my order?

Please email me with your order number at averinewyou@gmail.com & I’ll get back to you as soon as I can

General FAQ

What types of Art do you create?

I am primarily a multimedia artist, as I work across various forms of illustration, including digital & oil paintings for commercial work. However, I have a particular preference for traditional mediums such as emulsion wall paint & watercolor.

How can I commission a custom piece?

Yes, I’m always eager to take on new projects. While I’m selective of the themes & subjects I want to paint, I’m open to exploring new ideas! Please feel free to contact me via email. Please fill in the details so I can quote you accordingly.

What’s a typical turnaround for a commissioned artwork?

This varies depending on the medium, complexity & size of the project. My digital illustrations took me 10-15 hours & a traditional version would take 2-3 weeks while a mural would typically require me onsite for a month.

Can you work on specific requests for murals?

Absolutely! I’m happy to work with specific themes, ideas, or concepts for murals. Feel free to share your vision, & we can collaborate to bring it to life.

What did you study in school?

I started my freelance career alongside getting my diploma in Apparel Design & Merchandising in Temasek Polytechnic & graduated BA (Hons) Fashion at Nanyang Academy of Fine Arts

Do you collaborate with other artists or businesses?

Yes, I do! I’m part of a collective with my studiomates called Pulau.Pulao, & I’m always open to collaborations with fellow artists & businesses. If you have a potential project or partnership in mind, feel free to reach out below so we can explore how we can create something beautiful together.